Client Portal Privacy Notice

What we collect. Your name, email address and contact details; your purchase details (product, amount and payment reference, but never your card details, which stay with our payment provider); your questionnaire answers, messages and approvals; and basic sign-in records for security.

Why. To verify your purchase, deliver your project, communicate with you, record your approvals, and keep the portal secure.

Where it is kept. In Executive Media Wire's own secure database, separate from every other network, with encrypted backups. Files you add to your project folder are stored in our Google Workspace.

Who sees it. Only Executive Media Wire staff who work on your project. We do not sell your information or share it for advertising. Information you mark as confidential in your questionnaire is used for background only and is not published.

How long. For as long as your account is active.

Deleting your account. You can ask us to delete your account at any time. We delete your login, contact details, questionnaire answers and messages. Published articles, interviews and magazines remain published. We keep a minimal record of your purchases and approvals as proof of the services provided, as required for accounting and to resolve any payment questions.

Contact. Questions about your information: emw@civilitywire.com.